Draft copy, pending Shawn's approval. Final copy is due October 30, 2026.
Independent vet clinics
Your front desk shouldn't have to chase money.
Get paid kindly. Friendly, compliant reminders and an easy pay-online page, by card or payment plan, follow up on open client balances automatically, so your team can stay focused on the pets in front of them.
The problem
- Nobody at the front desk wants to make the "about your balance" call, so it waits behind a full waiting room.
- Open balances sit and get older while your team is busy with patients.
- You care about your clients, and a harsh reminder feels worse than no reminder at all.
What changes
- Kind follow-up on every open balance. Friendly, compliant reminders, sent automatically until the balance is paid.
- Easy for clients to pay. One link to pay by card or set up a payment plan. Plan payments run on schedule, and receipts go out automatically.
- Your team stays in control. Disputes go to your team, and texting stays paused until someone on staff clicks Resume. A client who asks for a person on a call is transferred to your team.
Getting started
No new system to learn. Send us an export of open balances from your practice software, and we'll show you what follow-up would look like.