Engagement

Put it in one workflow.

We start from the queue you already run. The agent prepares. A named person releases anything that leaves the draft.

The path

  1. IntakeThe documents or records the workflow already gets.
  2. PrepareThe agent drafts inside its limits.
  3. ReleaseA named person accepts, edits, or refuses.
  4. RecordThe decision stays on the case.

Bring this

A queue someone already owns.

Request intake, invoice exceptions, evidence collection, scheduling. Repeated, named, and measurable. We write the current path before changing it.

You leave with

A baseline and a decision.

Comparison stays on that handoff. This site does not turn it into a scoreboard.