Draft copy, pending Shawn's approval. Final copy is due October 30, 2026.
Contact centers
AI agents that take the routine calls and texts, and hand your people the ones that matter.
Workrr builds voice and text AI for contact centers on Cloudflare, in your own account. It answers the repeatable work, logs every conversation, and transfers callers to a live agent when they need one.
The problem
- Hiring and keeping agents is hard, while volume keeps climbing.
- Most of the queue is repeat questions that don't need a person, but still wait for one.
- Pilot AI tools sound good in a demo, then stall before anyone trusts them with real customers.
What changes
- The routine work is handled. AI voice and text agents take the repeatable calls and messages, around your own rules and data.
- Clean handoffs. Your business rules decide when the AI steps aside, and callers who ask for a person are transferred to the extension, ring group, or number you choose.
- You own all of it. The agents, data, and logs run in your Cloudflare account, with the code in your repository and the keys in your control. Your team is trained to run and extend it.