Privacy Policy

During an engagement

When you buy the AI Workflow Assessment, we access only the systems named in the kickoff summary, read-only wherever possible, and you get a written data handling summary on day 1. Workflows we build run in your accounts, under your licenses. Copies of your data that we make for the work, and our access, are removed at handover. Your data is not used to train AI models.

1. Who we are

workrr llc, Phoenix, Arizona, USA, is responsible for (the "controller" of) the personal information described here. Contact: [email protected] or 855-605-3399. workrr trust and the skills directory have their own page: trust.workrr.ai/privacy.

2. Information we collect

We may collect information you provide directly, including your name, email address, telephone number, company, role, consultation or project details, support requests, and communications with us.

When you opt in to SMS, we may collect your mobile number, consent record, opt-in method and time, message history, and opt-out or help requests.

We also collect limited technical information: IP address, browser and device type, referring page, and security or diagnostic logs. workrr.ai sets no advertising or analytics cookies, and its fonts are served from workrr.ai. Cloudflare Turnstile may check that a form submission or new chat isn't from a bot.

3. Ask Ava, our AI assistant

Ava is an AI assistant, not a person, unless it tells you it has handed you to one. When a page loads, Ava fetches its settings, sending the page address and a random visitor id kept only in the page's memory. Nothing is stored in your browser until you open the chat. After that, a visitor id and conversation id are kept in your browser's local storage so the conversation can continue across pages. What you type is processed by workrr and an AI model provider to answer you. Conversations with Ava, by chat, text, phone or email, are deleted automatically 30 days after they end, along with any call recording. A booking, support request or request to be contacted that comes out of a conversation is kept as its own record. Ask us to delete a conversation sooner at any time.

4. How we use information

• Respond to consultation, project, service, and support requests.
• Provide and improve our website and services.
• Send messages you requested, including SMS messages after express opt-in.
• Maintain security, prevent abuse, and troubleshoot problems.
• Meet contractual, accounting, tax, and legal obligations.

We do not use your information to train AI models.

5. Mobile information and SMS consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories in this Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except vendors that support delivery of the SMS program and are contractually required to use the information only to provide that service, or when disclosure is required by law.

The workrr SMS program covers requested consultations, project and service updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See the SMS Terms for additional details.

6. How we disclose information

We disclose non-SMS information only to service providers that host, secure, or support our website and business (Cloudflare for hosting, databases and email; Cal.com for bookings; our SMS delivery provider; the AI model provider behind Ava), to professional advisers, in connection with a merger, financing, acquisition, or sale of assets, or when required to comply with law, protect rights and safety, or prevent fraud and abuse. Service providers may use information only to perform services for us, under contract.

We do not sell personal information or share it for cross-context behavioral advertising.

7. Data retention

• Consultation requests: 24 months, then deleted automatically. The IP address and browser details stored with a request are removed after 30 days. They are used only to limit abuse.
• Conversations with Ava, including SMS message history and call recordings: 30 days after the conversation ends, then deleted automatically.
• SMS consent records (the enrolled mobile number, the consent language and version, submission time and source, IP address, and browser identifier): for as long as you are enrolled and for 4 years after you opt out, so we can show that consent was given, then deleted automatically. We keep only your number and the date you opted out, so we never text you again. If you decline SMS on the opt-in form, that record is deleted after 30 days.
• Other communications: as long as reasonably necessary to provide services, resolve disputes, and meet legal, tax, security, and accounting requirements.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. Visitors in the EU, EEA and UK

Legal bases: steps you request before a contract, and performing one (consultations, bookings); your consent (SMS, which you can withdraw at any time); our legitimate interests in running a secure website, answering questions and preventing abuse; and legal obligations.

Transfers: workrr is in the United States, so your information is processed there. Where our providers transfer personal data from the EU or UK, they rely on the EU–US Data Privacy Framework (and its UK extension) or Standard Contractual Clauses.

Your rights: access, correction, deletion, restriction, portability, and objection, and the right to complain to your data protection authority.

10. California and other US state privacy rights

This section applies to residents of California (CCPA/CPRA) and other states with consumer privacy laws, such as Colorado, Connecticut, Virginia, Texas, and Oregon.

• Categories collected in the last 12 months: identifiers (name, email, phone, IP address, visitor id); professional information (company, role); internet activity (pages where you used Ava or a form); and the content of your messages to us. No sensitive personal information is collected for inferring characteristics.
• Sources: you, your browser and device, and our service providers.
• Purposes: those in section 4. Disclosures are to service providers only, as in section 6.
• Your rights: to know what we collect and get a copy, to correct it, and to delete it. Because we do not sell or share personal information, there is nothing to opt out of. We still treat a Global Privacy Control signal as a valid opt-out request. We will not discriminate against you for using these rights.
• How to make a request: email [email protected] or call 855-605-3399. We verify requests by contacting you at the email or phone number involved, and we respond within 45 days. An authorized agent may make a request for you with your signed permission. If we decline a request, you may appeal by replying to our decision. If the appeal is denied, you may contact your state attorney general.
• Do Not Track: we do not track you across other websites, so browser Do Not Track signals don't change anything here.

11. Your choices

You may decline to provide optional information. You may opt out of SMS messages at any time by replying STOP. You may request access to, correction of, or deletion of personal information by emailing [email protected]. We may need to verify your identity and may retain information where required or permitted by law.

12. Children

The website and services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided information to us, contact us so we can delete it.

13. External links

Our website may link to third-party sites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.

14. Changes to this Policy

We may update this Policy periodically. We will post the updated version here and revise the effective date. Material changes may be communicated through the website or another appropriate channel.

15. Contact

Questions or privacy requests may be sent to [email protected] or workrr llc at 855-605-3399.